Student & Parent help
Support Grievance
Getting help and raising a concern.
17 questions
What is TuitionCorner?
TuitionCorner helps families and independent Teachers connect for suitable academic or skill-based tuition.
Read full answer →Who operates TuitionCorner?
TuitionCorner is operated by Pragyom Learning Private Limited.
Read full answer →Is TuitionCorner the Teacher's employer?
Not for ordinary marketplace tuition. Marketplace Teachers provide teaching independently.
Read full answer →Does TuitionCorner guarantee a Teacher or a learning result?
No general match, timing, marks or result guarantee applies.
Read full answer →How are public reviews handled?
A review may be labelled `Unverified` until TuitionCorner confirms sufficient evidence of the interaction.
Read full answer →How can I contact TuitionCorner?
Use the Contact Support page for a trackable service case, or use the official details shown in the Terms and Privacy Notice.
Read full answer →How quickly will I receive a suitable Teacher?
Timing depends on the subject, class, mode, locality, schedule, budget and available Teachers.
Read full answer →Can I ask for a particular Teacher preference?
You may share a genuine preference, but it is not automatically a guaranteed or lawful eligibility condition.
Read full answer →Will I see every matching Teacher?
No. TuitionCorner may curate a relevant shortlist instead of displaying raw internal matches.
Read full answer →When are contact details shared?
Private contacts are shared only after both sides confirm interest and TuitionCorner approves the operational step.
Read full answer →What should I check before confirming a Teacher?
Check the Teacher's scope, communication, explanation, schedule, mode, fee and fit with the learner.
Read full answer →What is the Assignment Snapshot?
It is the accepted record of the Teacher, learner, scope, schedule, fee, payment route and applicable terms for a tuition.
Read full answer →What happens if tuition is cancelled in the first two months?
Verified completed classes are valued pro rata; TuitionCorner keeps 50% of that value as Service Charge and the Teacher receives 50%.
Read full answer →How quickly is an approved refund sent?
Pragyom initiates an approved refund from money it holds within seven business days.
Read full answer →What if I paid the Teacher directly and need a refund?
The Teacher is primarily responsible for a refund from money paid directly to the Teacher.
Read full answer →How should a minor's home tuition be supervised?
A responsible adult should know the arrangement, remain reasonably available and ensure a suitable non-secluded setting.
Read full answer →How can I submit or dispute a review?
Submit a genuine, respectful review without private information; use Support to dispute accuracy or context.
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